Kabul Residents Criticize Recent Increases in Internet Prices

Residents of Kabul are complaining about recent increases in internet package prices by telecommunications companies in Afghanistan. They are noting reduced data volumes, poorer quality of service, and inconsistent pricing across different networks.

The complaints include concrete examples of the changes. A package that previously provided 30 gigabytes for 1,200 afghanis has been reduced to 25 gigabytes. Meanwhile, the cost of a daily one-gigabyte package has gone up from 20 afghanis to 30 afghanis.

Such modifications have prompted residents to demand intervention from government authorities. They are specifically calling for oversight by the Ministry of Communications and Information Technology to protect consumers from what they see as unfair practices.

The ministry says it is reviewing the complaints and has instructed relevant departments to address the issue. Ministry spokesperson Enayatullah Elkhozi stated that the departments have been directed to examine the matter. In some instances, companies have reverted to previous rates following the review process.

This situation has left many users in Kabul facing higher costs for less data and variable service levels. The ongoing review by the ministry aims to bring some resolution to the concerns expressed by the public.